Terms and Conditions - Cleaner Acton
Welcome to Cleaner Acton. These Terms and Conditions govern your use of our cleaning services. Please read them carefully before engaging with our services.
1. Introduction
By accessing and using Cleaner Acton services, you accept and agree to be bound by the terms and provisions of this agreement.
2. Services Provided
Cleaner Acton offers a variety of cleaning services tailored to meet your specific needs. Our services include residential cleaning, commercial cleaning, deep cleaning, and specialized cleaning services.
2.1 Residential Cleaning
Our residential cleaning services cover routine cleaning, periodic deep cleaning, and move-in/move-out cleaning to ensure your home is spotless and comfortable.
2.2 Commercial Cleaning
We provide comprehensive cleaning solutions for offices, retail spaces, and other commercial establishments, ensuring a clean and healthy work environment.
2.3 Deep Cleaning
Deep cleaning services target areas that require more intensive cleaning, such as carpets, upholstery, and hard-to-reach places.
2.4 Specialized Cleaning Services
Our specialized services include window cleaning, carpet cleaning, and sanitization services to address specific cleaning needs.
3. Booking and Scheduling
Appointments can be booked through our online platform or by contacting our customer service. We strive to accommodate your preferred schedules, subject to availability.
4. Payment Terms
We accept various payment methods, including credit/debit cards, bank transfers, and online payment systems. Payment is required upon completion of the service unless otherwise agreed upon.
5. Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a fee.
6. Service Guarantee
Cleaner Acton is committed to providing high-quality cleaning services. If you are not satisfied with our service, please contact us within 24 hours, and we will address your concerns promptly.
7. Client Responsibilities
- Ensure that the areas to be cleaned are accessible to our staff.
- Provide any special instructions or requirements in advance.
- Secure or remove valuables and personal items to prevent loss or damage.
8. Limitation of Liability
While Cleaner Acton takes all necessary precautions, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Cleaner Acton operates.
11. Privacy Policy
We value your privacy and handle your personal information in accordance with our Privacy Policy. Please refer to our Privacy Policy for more details.
12. Intellectual Property
All content related to Cleaner Acton, including logos, images, and written material, is the property of Cleaner Acton and is protected by copyright laws.
13. Dispute Resolution
Any disputes arising from these Terms and Conditions will be resolved through mediation or arbitration, as agreed upon by both parties.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Cleaner Acton regarding the use of our services, superseding any prior agreements.
16. Acceptance of Terms
By using Cleaner Acton services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
16.1 User Obligations
Users agree to provide accurate and truthful information when booking services and to comply with all applicable instructions provided by Cleaner Acton staff.
16.2 Changes to Service
Cleaner Acton reserves the right to modify or discontinue any service at any time without prior notice. In such cases, we will inform clients promptly and provide alternative solutions where possible.
17. Force Majeure
Cleaner Acton is not liable for any failure to perform obligations due to unforeseen circumstances or events beyond our control, including natural disasters, government restrictions, or other emergencies.
18. Indemnification
Clients agree to indemnify and hold harmless Cleaner Acton against any claims, damages, or expenses arising from the use of our services, except in cases of gross negligence or intentional misconduct by Cleaner Acton.
19. Assignment
Clients may not assign or transfer their rights or obligations under these Terms and Conditions to another party without written consent from Cleaner Acton.
20. Feedback and Suggestions
Cleaner Acton welcomes feedback and suggestions to improve our services. Any feedback provided does not create any obligation on the part of Cleaner Acton.
21. Notices
All notices related to these Terms and Conditions will be provided through our official communication channels, including email and our website.
22. Headings
The headings used in these Terms and Conditions are for convenience only and do not affect the interpretation of the provisions.
23. Waiver
The failure of Cleaner Acton to enforce any right or provision of these Terms and Conditions does not constitute a waiver of those rights.
24. Binding Effect
These Terms and Conditions are binding upon and will inure to the benefit of the parties and their respective successors and permitted assigns.
25. Counterparts
These Terms and Conditions may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument.
26. Interpretation
Each provision of these Terms and Conditions is severable, and the intent of such provision shall be deemed to be satisfied to the greatest extent permitted by law.
27. Headings
The headings in these Terms and Conditions are for reference purposes only and do not affect their interpretation.
